Event Participation: ETBFSI FinNext Summit 2024
The fintech landscape is undergoing a significant transformation. After years of hypergrowth, the focus has shifted to creating long-term, sustainable value. In a recent panel discussion moderated by Amol Dethe, Editor at ETBFSI, fintech leaders shared strategies for staying ahead in this evolving space.
Panelists and Topics of discussion
Anand Kumar Bajaj (PayNearby), Sumit Gwalani (Fi), Vasanth Kamath (Smallcase), Karthikeyan K (KreditBee), Rakesh Pozhath (Bain & Company), and Manasi Shah (Accel) explored how fintechs can build meaningful scale and profitability while maintaining their core value propositions.
Building for Scale: A Key Challenge
A recurring question was whether fintechs should plan for scale during product development or after achieving market traction. While rapid scaling can help capture market share, it must be balanced with operational efficiency and customer-centric innovation to ensure sustainable growth.
Collaboration and AI for Strategic Advantage
Collaboration with banks and finance companies was highlighted as essential for fintechs looking to scale. Partnerships can unlock new opportunities and broaden reach. Meanwhile, AI is increasingly seen as a solution to the talent scarcity problem—streamlining operations, enhancing customer experience, and enabling product personalization at scale.
Investor Perspectives on Scaling
Investors are keen on fintechs that demonstrate a clear path to sustainable scale. They value companies with strong digital capabilities, innovative products, and solid strategies for balancing growth with stability.
Key Takeaways
- Customer-first approach: Personalization and seamless digital experiences remain crucial.
- Collaborations matter: Partnering with established financial institutions can accelerate growth.
- AI is a game-changer: It helps bridge talent gaps and enhances operational efficiency.
Fintechs that focus on scaling meaningfully while adapting to the changing landscape are well-positioned for long-term success. The future lies in finding the right balance between innovation, growth, and profitability.
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